Troubleshooting

• How to Set the Language Settings For Your Intego Software
• Intego Installer Will Not Open
• Alert: Intego Background Processes Are Not Running
• Installation Hangs During the Verifying Sequence
• Authentication Failed Error While Serializing

See all 8 articles in General App Issues →

• Cannot Quarantine or Repair Certain Files
• How to Remove Adware, Pop-Ups, and Browser Redirects From Your Mac
• Issue: VirusBarrier Quarantined a File and It Cannot Be Removed or Repaired
• VirusBarrier Stuck Downloading Definitions
• VirusBarrier X9: How to Scan iPhone, iPad, and iPod Touch

See all 31 articles in VirusBarrier →

• How to Use the Intego Log Reporter
• Error: 'Daemon is Not Running'
• This Product Must Be Authorized - Expires In: Orange (i) Mark
• NetUpdate Background Process is Not Running
• Error: Intego Software is Damaged and Can't Be Opened. You Should Move it to the Trash.

See all 16 articles in NetUpdate →

• Error: Can't Be Installed On This Computer
• Troubleshoot: Cannot Connect to the Internet
• What do the dots and arrows mean next to different processes?
• What’s the Difference Between Incoming and Outgoing Firewall Protection?
• Should I Disable the macOS Built-In Firewall?

See all 7 articles in NetBarrier →

• How to Increase the Speed of Intego Privacy Protection VPN
• Troubleshooting Non-Streaming Access Issues While On VPN
• Troubleshooting Streaming Access Issues While On VPN
• Connected to VPN But Cannot Browse the Internet
• Split Tunneling Not Supported in macOS Mojave and Catalina

See all 12 articles in Intego Privacy Protection -VPN →

• I Use Firefox and Chrome. Does ContentBarrier Work With More Than One Browser?
• Offensive Content Not Blocked By ContentBarrier?
• How to Record Keystrokes and Take Screenshots with ContentBarrier
• How to Filter Protocols (Such as FTP/SFTP, SSH, SSL) with ContentBarrier
• ContentBarrier Screen Recording Not Working or Blank

See all 7 articles in ContentBarrier →

• How to Prevent Backup Failures or Errors
• I Used Personal Backup to Synchronize My Photos Folders and Now the Files Are Mixed Up? What Did I Do Wrong?
• How Does a Backup Differ From a Synchronization?
• Personal Backup: Why Are Some Files Excluded?
• Personal Backup X9: Cannot Create a Hardlink

See all 7 articles in Personal Backup →

• Troubleshooting High Memory Usage on Your Mac (Intego X9)
• Does Washing Machine X9 Clean Cookies?
• Unable to Close Applications and Complete Reclaim Cycle

See all 3 articles in Washing Machine →

• How to Exclude Items From Scans
• Error: Invalid License Key

See all 2 articles in Intego Antivirus For Windows →