What is Stripe?

What is Stripe?

Stripe is an authorized payment processor that works with Intego to fulfill subscription orders for Intego ONE. They are a secure and trusted vendor, used by millions of businesses worldwide for online payment processing.

How will a Stripe transaction appear on your billing statements?

Any transaction processed through Stripe, whether it is a new order or a renewal, will appear as "INTEGOCOM" on your bank or credit card statement.

How can I access my account?

Unlike some other payment processors, Stripe does not have its own separate customer login portal for Intego purchases. Instead, all account, billing, and subscription management for Intego ONE is handled directly through your Intego MY Account portal. From there, you can view your order history, download invoices, and update your billing information.

When and how will I receive confirmation and the details of my purchase?

You should receive confirmation of your purchase, as well as your order details, via email shortly after checkout. This email comes directly from Intego ([e-mail]), with the subject line "Your receipt from Intego #[receipt number]." In some instances, it may take up to an hour to receive this information.

If I did not receive my order email, what do I do?

If you have still not received your order email after some time, please double check your Spam or Junk mail folders, as the message can sometimes get filtered there accidentally. After checking there, if you still don't have your order email, please reach out to the Intego Support team here.