How to Change Your Intego Account Email Address

Here's how to update the email address registered on your Intego Account. This applies to both Intego ONE and Intego X9 — your online account is shared across both product lines, so the steps below work the same way regardless of which you use.

Update Your Intego Account Email

1. Navigate to the Intego website and sign in to your Intego My Account.

2. Once on your Intego Account Overview page, click Account Settings in the left-hand menu.

3. In the Your Information section, select Edit next to "Email."

4. To update your email address:

• Enter your Current Email in the first field.
• Enter and confirm your new Email in the second and third fields.

5. Click Save to complete the change.
6. A confirmation message will appear at the bottom of the page once your email has been successfully updated.

Note — Once your email address has been changed, all future communication regarding your Intego subscription — including renewal notices and support replies — will be sent to your new address..

Intego X9 Only: Update the Email Registered in the App

Separately from your online account, Intego X9 also stores a registration email address within the app itself (used for update checks and software identification). If you'd like this to match your new account email:

1. Open NetUpdate from your Applications > Intego folder.
2. Click the Preferences icon.
3. Under the General tab, click the lock icon and enter your Mac administrator password to unlock the field.
4. Enter your new email address in the Email field.

Note — This step only updates the email tied to your X9 software installation — it doesn't change your Intego Account login email. If you'd like both to match, complete both sections above.